FAQ

FAQ

Questions,
answered honestly.

The Product

What exactly is in Animae?

One ingredient: extra virgin olive oil (Olea Europaea Fruit Oil), cold-pressed from hand-harvested olives on a certified organic estate in Puglia, Italy. Nothing else.

Is it suitable for oily or acne-prone skin?

Yes. Olive oil has an oleic acid profile closely matched to the skin’s own sebum, making it non-comedogenic at our purity grade. Many users with oily skin find it actually helps regulate oil production over time. Patch-test on the inner wrist first if you are sensitive.

Can I use it on my hair?

Yes. Apply a few drops to dry or damp ends as a finishing oil, or work through mid-lengths and ends before washing as a pre-shampoo treatment.

What is the shelf life?

24 months unopened; 12 months after opening. Store away from direct sunlight. The amber glass bottle protects against UV degradation.

Is Animae vegan and cruelty-free?

Yes. The product contains no animal-derived ingredients and has never been tested on animals at any stage of production.

Orders & Shipping

Where do you ship?

Currently Italy and throughout the European Union. Italy: 3–5 business days. EU: 8–10 business days.

How much does shipping cost?

€10 flat rate for orders under €100. Free shipping on all orders of €100 or more.

Can I track my order?

Yes. You will receive a tracking link by email as soon as your order is dispatched.

What is your return policy?

14 days on unopened, sealed products. Contact us at [email protected] with your order number. We cannot accept returns on opened products for hygiene reasons.

Using Animae

How do I use Animae as a face oil?

2–3 drops on clean, slightly damp skin. Press gently with your palms — do not rub. Best used morning or evening, after water-based serums if you use them.

Can I use it under makeup?

Yes. Apply a small amount (1–2 drops) and allow 2 minutes for absorption before applying foundation.

I have a question not answered here.

Write to us at [email protected] — we respond within one business day.

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good questions.

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